CRM IQ
QRG - CRM IQ - How to Add a Pet to a Blue Moon Lease This QRG is a walk through on how to add a pet(s) to a current Blue Moon lease.
Blue Moon leases...
Mon, Aug 4, 2025 2:39 PM
QRG - CRM IQ - How to Add a Rentable Item to a Blue Moon Lease This QRG is a walk through on how to add a rentable item(s) to a current Blue Moon lease an...
Wed, Aug 6, 2025 4:41 PM
This QRG will walk through how to add vehicle information to an applicant guest card and a resident guest card.
Applicant -
1. Go to t...
Mon, Aug 4, 2025 2:39 PM
QRG - CRM IQ - Reversing a Move In This QRG will cover how to reverse a move in in the event that a move in was posted erroneously.
1. Go t...
Mon, Aug 4, 2025 2:39 PM
CRM IQ - Customer Information Overview and Definitions
This QRG defines the different types of customer information in CRM IQ.
All of ...
Mon, Aug 4, 2025 2:39 PM
QRG - CRM IQ - Adjusting and Posting a Move-In There are different instances in which move-in dates may need to be adjusted for a future resident.
Adj...
Mon, Aug 4, 2025 2:39 PM
CRM IQ - Inviting a Guest to RentCafé
This QRG will cover how to invite any guest to RentCafé.
1. Go to the guest card and go to "Profile&q...
Mon, Aug 4, 2025 2:39 PM
QRG - CRM IQ - Regenerating a Lease
This QRG focuses on how to regenerate a lease when an error needs to be updated or a change has been requested by ...
Mon, Aug 4, 2025 2:39 PM
QRG - CRM IQ - Unit Transfer Process
This QRG is about how to properly complete the unit transfer process when transferring a current resident into a ...
Wed, Oct 22, 2025 12:41 PM
QRG - CRM IQ - Cancel Unit Transfer
This QRG will show you how to cancel a unit transfer that has been rescinded by the resident.
Cancel Current...
Mon, Aug 4, 2025 2:39 PM