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QRG - CRM IQ - How to Add a Pet to a Blue Moon Lease This QRG is a walk through on how to add a pet(s) to a current Blue Moon lease. Blue Moon leases...

QRG - CRM IQ - How to Add a Rentable Item to a Blue Moon Lease This QRG is a walk through on how to add a rentable item(s) to a current Blue Moon lease an...

This QRG will walk through how to add vehicle information to an applicant guest card and a resident guest card. Applicant -  1. Go to t...

QRG - CRM IQ - Reversing a Move In This QRG will cover how to reverse a move in in the event that a move in was posted erroneously.  1. Go t...

CRM IQ - Customer Information Overview and Definitions This QRG defines the different types of customer information in CRM IQ.  All of ...

QRG - CRM IQ - Adjusting and Posting a Move-In There are different instances in which move-in dates may need to be adjusted for a future resident. Adj...

CRM IQ - Inviting a Guest to RentCafé This QRG will cover how to invite any guest to RentCafé. 1. Go to the guest card and go to "Profile&q...

QRG - CRM IQ - Regenerating a Lease This QRG focuses on how to regenerate a lease when an error needs to be updated or a change has been requested by ...

QRG - CRM IQ - Unit Transfer Process This QRG is about how to properly complete the unit transfer process when transferring a current resident into a ...

QRG - CRM IQ - Cancel Unit Transfer This QRG will show you how to cancel a unit transfer that has been rescinded by the resident. Cancel Current...