QRG - CRM IQ - Finding HAP Ledger Charges
This QRG will show you how to find residents that have HAP ledger charges associated with their account.
1. From the Agent Dashboard, select the Reports drop down. Select Rent Roll With Lease Charges under the Resident category.
2. Select your property and the dates you'd like to pull the report from. Select the Display button to display the report on the screen. This can also be exported to Excel, PDF, or emailed to you via Email Report.
3. Scroll to the bottom to see the total amount of income coming from HAP ledgers. Within the report, you can find each resident associated with the HAP rent charge code.