This article will walk you through the process of creating an announcement to post on the resident portal. This announcement can appear on the home page, be a login pop-up, or both. Here are the steps: 


Login to CRM > Site Manager > Resident Services > Home

  • Select your property from the "Select Property" dropdown on the next window


 

From the Resident Home Page > select Announcements > select "+ Announcement"



In the next window follow these steps:



  1. Add Announcement
  2. Announcement Type> Select Ad Hoc 
  3. Click active when you want to activate your announcement
  4. You can click “do not opt out” if it’s an urgent announcement for all residents, otherwise you may leave this box unchecked to allow for an opt out
  5. Other options:
    1. "After Resident Services Login" will make a pop-up appear upon login to the resident portal
    2. "Resident Services Home Page" will make the announcement appear on the resident portal home page 
    3. Do not click "Community Pages" - they are not set up 

Resident Portal View - Pop-Up:



Resident Portal View - Home Page Post