Support Center

This article will cover accessing the resident bulletin board in CRM, identify standard settings, and review functionality within the bulletin board. Functionality consists of creating new posts, moderating posts, denying posts, and blocking or allowing resident users to post to the bulletin board. 

Accessing the Resident Bulletin Board in CRM: 

• Login to CRM > Dashboard > Site Manager > Resident Services > Bulletin
• Select your community in the "Select Property" dropdown in the next window 

Bulletin Board Default Settings: 

• Settings are set as intended. Do not change the default settings
• If a change is being requested, please place a request in Support Center with the Marketing Department

Moderating Posts to the Bulletin Board: 

• Resident Bulletin Board > Select Moderate Posts
• From the Moderate Posts tab, you can: view recent posts, create/post an update, approve, deny, and reply to posts. (note - photos may be included with posts generated by both our team and residents) 
  • When to deny a post - Posts should be denied if they contain inappropriate content (text or photo)

Managing Bulletin Board Users:

• Resident Bulletin Board > Select Users
• This is where you can allow and block users
  • When to block a user - if the user attempts to post inappropriate content of any kind (text or photos)

Resident Portal View: