Managing vendors is extremely important for cost control, and quality assurance. There are many aspects to this, whether it be managing your current contracts and vendors or bidding your annual contracts.


Best practices when managing vendor relationships

  • Managing underperforming vendors
    • Inspect what you expect - Walk the contracted jobs with your vendor, and give honest, real-time feedback.
    • Hold them accountable for the work they contracted to do.
    • When necessary, do not be afraid to withhold payment for incomplete work.
  • Bidding and awarding annual contracts
    • Utilize the RFP templates
    • Reference the landscape/lawn and snow removal standards.
    • Vet the vendors that you invite to bid - Do they have the labor and equipment needed to fulfill the needs of your property?
    • Cost, quality, and capacity all need to be considered before awarding.
  • Terminating Relationships
    • Do not be afraid to fire your vendor if they are not the right fit.
    • Work with multiple vendors to ensure you always have options.